Welcome to Minky’s Magic
By accessing or using the services provided by Minky’s Magic, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before placing an order.
- Orders and Payment
All orders are subject to availability and acceptance. Confirmation of your order will be provided via email. Full payment is required prior to the commencement of production. Accepted payment methods are those specified on our website. - Custom Orders
All custom cakes and desserts are made according to the specifications provided by you. It is your responsibility to ensure all details are accurate at the time of ordering. Requests for changes after order confirmation may not be accommodated. - Allergies and Dietary Requirements
Please disclose any allergies or dietary restrictions at the time of order placement. While we take precautions, we cannot guarantee that our products are free from traces of allergens due to shared equipment. - Cancellations and Refunds
Due to the bespoke and perishable nature of our products, cancellations are only accepted within 24 hours of order confirmation. Refunds are generally not available once production has commenced but will be reviewed on a case-by-case basis. - Delivery and Collection
Delivery and collection times will be agreed upon at the time of order. Minky’s Magic is not liable for delays beyond our control, including but not limited to traffic or adverse weather conditions. - Liability
Minky’s Magic shall not be held liable for any allergic reactions, damages, or losses arising from the use or consumption of our products. - Intellectual Property
All intellectual property, including but not limited to images, logos, designs, and content associated with Minky’s Magic, remain the sole property of Minky’s Magic and are protected under applicable copyright and trademark laws.